FAQs
Cancellation Policy
RISK-FREE CANCEL ANYTIME! We just ask you cancel 24-hours before you next renewal box date.
Payments & Billing
We currently accept all major credit cards: Visa, MasterCard, PayPal payments are also accepted. You will be charged immediately after your initial order.
Renewal date is on the anniversary of the date you initially signed up and can be changed by logging into your account.
Payments can be updated at anytime inside customer portal.
Shipping
FREE SHIPPING in the USA
$12 FLAT RATE for CANADA
All products are HANDMADE - Processing times are on average 4-8 days after your order has processed.
USPS shipping 3-4 Days, 8-12 International.
Can I PAUSE my subscription?
YES, ANYTIME! Just log into your customer portal and you can adjust the process date, skip shipments (pause), upgrade, downgrade, and cancel ANYTIME!
Where will the "Community" be?
ONLINE! Emails will be sent out to members for invites to the virtual monthly mixers!
We will start with an optional Facebook group featuring exclusive LIVE's, discounts, & content from ECA Owner's Kat and Kyrstyn. The GOAL for the MMM Community will be an easy to use app! But for now we will settle with a Free FB Group.