All Orders are MADE-TO-ORDER.
At Emerald Coast Alternatives, every order is handcrafted with care by our small but dedicated team of 1-2 people. Due to the handmade nature of our products and the volume of orders we receive, processing times can take anywhere from 2 to 10 business days before your order is ready to ship.
Once shipped, USPS delivery times can be unpredictable, and while most packages arrive in a timely manner, occasional delays or lost packages do occur. To set realistic expectations, we estimate a total shipping timeframe of 3-4 weeks from the time you place your order. We know this may seem like a long wait, and we truly appreciate your patience as we work hard to streamline our process and get your teas to you as quickly as possible.
We are incredibly grateful for your support of our small business, and we’re always working on improving our processing and shipping times. If you ever have concerns about your order, please don’t hesitate to reach out!
Thank you for your patience and for being part of our tea-loving community! 💚🍵
10-day Returns on unopened products. $5 fee for return label.
No returns on opened products.